Get In Touch

Email Support

info@loungespins.org

Primary support channel for all inquiries

Phone Support

+1 (54) 218-7395

Available Monday - Friday, 9 AM - 6 PM (GMT+7)

Response Time

Email: Within 24 hours

Phone: Immediate during business hours

Send Message

Support Metrics

Our commitment to providing exceptional support for all operators on the LoungeSpins network.

< 2 Min
Average Phone Response
< 4 Hours
Email Response Time
98.5%
Issue Resolution Rate
24/7
Community Support

Frequently Asked Questions

Click the "Login" button and select "Forgot Password" on the login form. Enter your registered email address and we'll send you reset instructions. Check your spam folder if you don't receive the email within 5 minutes.

Yes, all games on LoungeSpins use certified Random Number Generators (RNG) and are regularly audited for fairness. Since this is a social casino with virtual credits only, outcomes are purely for entertainment purposes.

No, LoungeSpins is a social casino platform where all credits are virtual and have no cash value. Credits cannot be withdrawn, exchanged for real money, or used for any real-world transactions.

Try refreshing your browser, clearing cache, or switching to an updated browser like Chrome or Firefox. Some games require login - register for free to access the full library. If issues persist, contact our support team.

New users receive 5,000 free credits upon registration. Additional credits can be earned through daily bonuses, special promotions, and achievements. Check back regularly for new ways to earn credits!

Absolutely. We use industry-standard encryption to protect your data, never store payment information, and operate as a legal social casino. Your personal information is secure and we never share it with third parties.